Job title: Senior Manager, Team and Operations (maternity cover)
Reports to: CEO
Line manages: Membership Manager, Meetings and Events Manager, Communications Manager, Team and Office Assistant
Hours of work: Full time
Salary: £43,000-£48,000 based on experience
Location of work: Office based for Tuesday to Friday, option to work at home on Monday
Job type: Maternity cover – to start as soon as possible, and for an initial term ending 16^th March 2026

Job summary

RSTMH is a global society of over 2,000 members and Fellows based in more than 100 countries, run by a small and efficient team. This role oversees the team and office operations, supports the Chief Executive (CEO) and has responsibility for the success of key areas of the work of the society – membership, meetings and events and communications.

Our activities include organising events, supporting our members and networks, publishing two journals, providing medals and awards, running an Early Career grants programme, being a tangible part of the tropical medicine and global health network, and carrying out day to day office work.

This role will report to the CEO and is full time and office based, with a current trial for Mondays working at home. It has overall responsibility for the efficient and cost-effective operations of the RSTMH office, team systems and team wellbeing. The role also involves the line management of the roles of Membership Manager, Meetings and Events Manager and the Team and Office Assistant.

Key responsibilities

Ensure the operations of RSTMH run as smoothly as possible
Oversee the finance processes for the RSTMH Team and Board.
Line management of the Membership Manager, Meetings and Events Manager and Communications Manager and Team and Office Assistant, and the success of the alignment of these areas
Oversight and management of public face of RSTMH on the phones, email, and face to face.
Direct responsibility for developing and maintaining team planning tools, including those needed for the CEO and Board
Attend and assist with UK events for RSTMH and our partners
Overall responsibility for the management of RSTMH Student Ambassador Programme, support of Country Ambassador and Regional Ambassador programmes, office volunteers and partner internships
Develop and deliver tailored communication strategy for groups of RSTMH member volunteers
Oversee management of stock control system for RSTMH resources and marketing
Support the CEO to manage the work and requirements of the RSTMH Board and Committees
Support CEO with desk research and other projects as required
Oversee administrative support for key RSTMH activities and provide assistance when required Oversee the management of the RSTMH office environment including the kitchen, meetings rooms for hire, office space
Manage all relevant relationships with key suppliers
Oversee the RSTMH Health and Safety Policy, Risk Assessments and assist with other HR policies
Other support for the office, team and CEO as required

Job specification

Commitment to RSTMH and passion for our work
Meticulous attention to detail
A self-starter, excited to try new things
Well-presented and articulate
Sound relationship builder
Line management experience and a commitment to developing the skills of those managing
IT literate
Experience of working with relational databases and websites
Numerate
Good communicator, able to get on well with people of all levels
Organised and able to juggle multiple priorities
Demonstrable time management skills
Open and flexible to embrace new areas of work, without the need for ongoing supervision

We will be interviewing for this role as soon as applications come in, and may finalise recruitment before the closing date of 28^th February.

Please click the apply button and send your CV and a covering letter stating how your experience and knowledge meets the job specification, it will be sent automatically to us.

No agencies please.